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Published on 22/11/2021
Le Saint-Rémy aims to provide an exemplary hosting service. To ensure that our customers are fully satisfied, it is essential that we act in accordance with the legal framework. In this respect, we are required to provide you with certain information regarding cookies. This Cookie Policy informs you about what cookies are, the types of cookies that are installed on your computer or other device when you visit our site, and the purposes for which cookies are used.
Le Saint-Rémy mainly uses cookies in order to improve your browsing experience on https://www.le-saint-remy.fr/ (hereinafter the « Site »). All data that Le Saint-Rémy derives from its cookies is anonymous and is used solely to understand Users’ experience on the Website, with the aim of improving the services and navigation of our Website.
Le Saint-Rémy is entitled to update this Cookies Policy by placing a new version on the Website. It is therefore advisable to regularly check the Website and the relevant page on which the Cookie Policy is published, to ensure that you are aware of any changes. As soon as a new Cookie Policy comes into force, we will ask you again for your permission to use cookies.
A cookie is simply a text file of limited size, a tracer containing data that is recorded on your terminal (computer, tablet, mobile) when you browse a website. It is designed to help websites remember your preferences (e.g. a click on a particular page or link, connections to your profile, your visits to a site’s pages). When, in the future, the user browses the same website, the data stored in the cookie may be collected by the website in order to inform it of the user’s previous activity.
Cookies have been designed as a reliable mechanism for websites to remember the state of the website or the activity the user has carried out in the past. They help us to optimize your visit, remember the technical choices you have made and show you more relevant offers and services. If you wish to consult or use the Website, Le Saint-Rémy recommends that you enable cookies. However, if you prefer not to, you are always free not to activate them. With certain exceptions, the insertion of cookies requires your consent when you access the Site.
Cookies may include: clicking on certain buttons, logging in, or a record of pages that have been visited by the user, even months or years ago. Although cookies cannot contain viruses and cannot install malware on the guest computer, targeting or tracking cookies and especially third-party tracking cookies are often used as ways of gathering long-term data from Users’ browser history. There are different types of cookies and without them, the Website could not function properly and fully.
We invite you to manage your preferences, by clicking on the link below, by configuring all or some of the cookies. You can also accept or reject them completely.
1. Strictly necessary cookies » are essential to enable you to browse the website and use its functions. Without them, service registration and connection are not possible. These cookies do not collect any information about you that could be used for marketing purposes or to remember the websites you have visited.
2. Performance cookies » collect information about how you use our website and measure the audience of its users. In particular, they make it possible to identify the pages you visit most often and the error messages that appear. They do not collect any personally identifiable information. All information is anonymous. They are only used to improve the operation of the Website and to provide a better user experience. Le Saint-Rémy uses Google Analytics, a popular web analytics service provided by Google Inc. This service uses cookies embedded in our Website to help us analyze how users use the Website, the number of visitors, the length of a visit, the number of pages visited that a User views on average. Cookies allow us to tell us things that are essential to the evolution of Le Saint-Rémy‘s performance. The Site uses Google Analytics IP address masking to promote the anonymity of User data.
3. Functionality cookies » remember the choices you make (your username, language or region, for example) and provide personalized services. These cookies improve the functionality of the Website by saving your preferences. They may remember changes you have made to text size, font or other parts of web pages that can be customized. They may also provide services you have requested, such as watching a video or writing a comment on the dedicated space. The information collected may be rendered anonymous. It cannot be traced back to other websites you visit.
4. Targeting cookies » display ads or messages that may be of interest to you. These cookies survive user sessions. When the maximum age of a permanent cookie has been set to 13 months, the initial value stored in this cookie will be sent back to the server each time the user visits the server. The aim is to store essential information, such as how the user initially arrived on our website. For this reason, they are also known as « tracking cookies ». For example, as soon as you have chosen your preferred language, our website will record your preference in a permanent cookie and store it on your browser. When you then visit our Website again, it will use this permanent cookie to ensure that content is provided in the language you have chosen. Sometimes targeting cookies are linked to other websites. The Site does not use targeting cookies.
5. « Third-party cookies » are cookies that are placed on our Website by third parties. In order to support its communications, Le Saint-Rémy has anchored its content in social media channels and Le Saint-Rémy additionally makes use of sharing opportunities on social networks. The channels Le Saint-Rémy uses may contain cookies from these websites and Le Saint-Rémy does not control these. The issue and use of cookies by third parties are subject to the privacy policies of these third parties. We inform you of the purpose of the cookies of which we are aware and of the means available to you to make choices with regard to these cookies.
Within these five categories of cookies, a distinction is made between session cookies and persistent cookies:
The cookies that we and our partners place on your terminal have different purposes:
1. Strictly necessary cookies are mandatory.
These cookies are necessary to ensure the proper functioning of the Site and cannot be configured. They enable Le Saint-Rémy to offer you the main functions of the site:
The Site’s cookies classified as « strictly necessary » will not be used to:
| Cookie name | Purpose | Retention period |
| Orejime | Manage, set and save your cookie preferences | 1 year |
| Quicksearch | Allows you to save your booking preferences (dates, number of people) when searching for availability. | Session cookie |
| Recaptcha | Prevents spam from being sent via the site’s various forms. | 6 months |
2. Performance cookies, to measure the audience.
Le Saint-Rémy uses these cookies to:
We use Google Analytics cookies to collect data about your sessions on our website. The https://www.le-saint-remy.fr/ website uses IP address masking on Google Analytics in order to promote the anonymity of User data. These cookies are used to measure and analyze the audience of our Site (volume of visits, pages viewed, bounce rate, etc.) in order to improve its performance.
Site cookies classified as « performance cookies » are not used to remember your preferences or username beyond your current visit. If you block this type of cookie, we cannot guarantee that the Site will function correctly. The insertion of these cookies requires your prior consent.
| Cookie name | Purpose | Retention period |
| Google Analytics Diadao | To provide statistics on how the Site is used in order to help us improve the user experience. | 1 day to 2 years |
| Hotjar Diadao | Test your user experience, heatmap (hot and cold zones), session video recording. | 365 days |
3. Functionality cookies, to enable or facilitate use of the Site.
The Site uses these cookies to share information with our partners who offer a service on the Site. The information shared is used solely to provide the service, product or function and not for any other purpose.
The Site’s cookies belonging to the « functionality cookies » category will not be used to send you advertisements on the Site or on other websites. Some of these cookies are managed for us by third parties. If this is the case, we do not allow the third party to use the cookies for purposes other than those indicated above.
The choice of whether or not to use them is yours, but if you deactivate them, your browsing may be made more difficult. By blocking them, it is also possible that your previous selections of services will not be remembered. The insertion of these cookies requires your prior consent.
| Cookie name | Purpose | Retention period |
| Offer Highlight Diadao | Allows us to highlight advertising on products, services, news or promotions according to your browsing time. These ads come exclusively from the website you visit. | Session cookie |
4. Targeting cookies
The Site may use « targeting » cookies, for example to create a link to social networks. They can then use this information to send you targeted advertising. All these cookies may be managed by other companies, so you can also use their own tools to block them. The Site does not use targeting cookies. The insertion of these cookies requires your prior consent.
5. Third-party cookies
Le Saint-Rémy uses these cookies to integrate third-party applications from partners. The issue and use of cookies by these partners are subject to the privacy protection policies of these partners. The Site does not use third-party cookies. The insertion of these cookies requires your prior consent.
You have several options for managing your cookie preferences. Le Saint-Rémy collects your consent via a banner when you arrive on our Site, before allowing cookies to be stored on your terminal.
If you wish to modify your preferences, you can do so by clicking on the link below:
If you are not satisfied with the way cookies are used on our site, you can easily delete them by accessing your browser’s cookies folder. You can also set your browser to block cookies or to send a warning message before a cookie is stored on your computer. There are a number of options available for avoiding the storage of cookies.
Please understand that when you decide to delete all your cookies, you will most likely have to re-encode all your logins and passwords on all the websites you visit, when you might not even have thought about it before. As we’ve already mentioned, cookies can be a real asset to your web browsing experience.
If you’d like to find out more about cookies and how to manage them, please visit the CNIL website by clicking on the following link: https: //www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Below you’ll find the steps you need to take to block cookies, depending on your browser:
If you use the » Chrome » browser, follow these steps:
Menu > Settings > Show advanced settings (located at the bottom of the page). Then click on the Content Settings button, check the Block cookies and third-party data box, and click OK to confirm your choice.
If you’re using Firefox, follow these steps:
Menu > Options > Privacy tab. Set the « Retention rules » menu to « Use personalized settings for history ». Finally, uncheck the « Accept third-party cookies » box.
If you’re using Internet Explorer, follow these steps:
Menu > Internet Options > « Privacy » tab and on the Advanced button to bring up the Advanced Privacy Settings window. Then check the « Ignore automatic cookie handling » box, and select « Refuse » in the « Third-party cookies » column.
If you don’t have one of these browsers, click on » Help » in your « Start » menu and run the « cookies » search to find information on how to locate the deactivation area. If you delete cookies, you may not be able to use some of the services offered on the https://www.le-saint-remy.fr/ site , or on other sites.
If you have any questions about the « Cookies Policy » or the way in which Le Saint-Rémy collects, uses or processes your data and deposits cookies, please contact us by e-mail at contact@lesaintremy.fr, or by post at Le Saint-Rémy, 16 boulevard Victor Hugo, 13210 Saint Rémy de Provence.